Annual Staff Holiday Fund 2022

Dear Members,

Time flies – in a couple of months’ time, the holiday season will be upon us and 2021 will come to an end. It will be two years since we adjusted and fashioned our lives to the new normal with COVID-19.  

Apart from the external adjustments such as wearing masks and safe distancing, we are coping with internal adjustments as well.  Keeping our mental health in check while observing social restrictions, from not being able to participate in group activities and hobbies, to helping a friend or family member recover from the virus. Our foreign colleagues have also not seen their families back home – video calls are simply not the same.  All these take a toll on our physical, mental and financial health.  

Amidst all these, the Club’s team members put on a brave face - every day, every shift.   You are always greeted with a smile, a helping hand or a warm nod. From the front desk, to the restaurants, to the business center, to the fitness facilities, and even Zoom sessions. 

This year, more than ever, we appeal to our Members to show their appreciation to our team members who work tirelessly, to ensure that you and your families have a positive experience in the Club with every visit. We invite Members to contribute generously to the Annual Staff Holiday Fund. Your contribution will be distributed to all front line and back-of-house support teams.    

A standard deduction of $150 will be included in your November 2021 e-statement. There is no further action required on your part. If you would like to contribute a larger amount or opt out of the program, simply fill up the Annual Staff Holiday Fund 2022 Online Form. 

Alternatively, you may contact Vanessa (vanessal@amclub.org.sg / 6739-4390) before December 21, 2021.

Thank you in advance for your generosity and for investing in your Club. If you have any questions about this program, feel free to drop me an email at generalmanager@amclub.org.sg.

Sincerely Yours,

Rick Coate

General Manager

COVID-19 Updates: Stabilization Phase

As per Government regulations, the current restrictions are extended until Sunday, November 21, 2021.

Fully vaccinated Members (and children 12 years and below) can dine-in and workout in groups of two - please present your TraceTogether check-in page and The American Club Vaccinated Sticker+ or proof of your vaccination status. 

No proof of vaccination may mean no entry to F&B Outlets, Fitness & Leisure spaces and classes.

Social groups are kept to a maximum of two in a group. Strictly no intermingling between groups in all types of settings.   

The Club's Guest Policy has been reduced to one fully vaccinated Guests per Membership card. Guests are allowed at all F&B outlets, Thinkspace and Youth. Guests are not allowed to use Gym, Tennis, Squash, Pilates, Aquatics and sên Spa. 

*Fully vaccinated means those who have taken both doses of Pfizer-BioNTech, Moderna, Sinovac, Sinopham and AstraZeneca vaccines - and two weeks have passed after their second jab. Or recovered from COVID-19, or has a negative pre-event test result in the past 24 hours before end of event. 

The following facilities will be available on a reduced capacity:

The Club Has Been Named A Great Place To Work!

The Club is excited to announce that with an amazing Trust Index© score, we have been certified as a Great Place To Work®! The certification process is conducted by the Great Place To Work® Institute, and is based entirely on employees' feedback and their experience working at The Club. This year, 95.5% of employees say that The Club is a great place to work. 

A big Congratulations and Thank You to all our team members for making The American Club a great place to learn, interact, grow and be productive, every single day.

Moving forward, the Management Team will attend a Culture Coaching session with the GPTW consultants to go through the results in detail and share their insights and recommendations based on the data collected. The Management Team promises to further strengthen the areas we have done well and to focus support on our areas of improvement.  

About Great Place To Work®

Great Place To Work® is the global authority on high-trust, high-performance workplace cultures. It is the only recognition based entirely on what employees report about their workplace experience — specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience.

COVID-19 Preparatory Stage FAQ

FREQUENTLY ASKED QUESTIONS ON PREPARING FOR THE TRANSITION TOWARDS COVID RESILIENCE

Updated on August 10, 2021

GENERAL

1.            Can I bring a child guest, 12 years and under to dine with my fully vaccinated family at the Club?

No, unvaccinated children aged 12 years and below may only be included within the group of 5 pax as long as all the children are from the same household.

2.            Can my group of 8 fully vaccinated adults dine-in at an F&B outlet if we split across two tables to adhere with the 5 pax in a group rule?

No, groups larger than 5 persons will not be allowed to dine-in even if split across different tables.

3.            Can unvaccinated Members enter the Club?

Yes, they can. However, the Club will adhere to the Government’s “vaccination-differentiated” approach, adopting measures to differentiate between vaccinated and non-vaccinated persons. For example, those who are fully vaccinated will be allowed to gather in a group of up to 5 pax. However, those are are not vaccinated are strongly advised to gather in a group of no more than 2 pax. 

4.            How many people can gather in a group in the Club?

Social gathering sizes will be increased to no more than 5 pax per group. However, if you are not vaccinated, you are encouraged to gather in groups of no more than 2 pax as advised by the Government.

VACCINATION VERIFICATION PROCESS

5.            What is this Vaccination Verification Process and why is there a need to put a sticker on my Membership card?

This process is to verify your vaccination status during your first visit to the Club after August 10, 2021. If you are fully vaccinated, a sticker will be placed on your Membership card as a form of verification. You will not be required to undergo further verifications again at our outlets and facilities. Please ensure that you do not remove the sticker as you will be subjected to verification again.

6.            How do you define a fully vaccinated person?

The Government has defined fully vaccinated persons as:

a.            Anyone that has their full regime done locally in Singapore and passed 2 weeks (14 days) from their 2nd dose of their Pfizer BioNTech/Comirnaty, Moderna, or Sinovac shots. The status for Singapore residents who have received the Pfizer BioNTech/Comirnaty or Moderna vaccines will be shown on the TraceTogether or HealthHub apps, whereas the status for those who received the Sinovac vaccine will be shown on the HealthHub app. Or,

b.            Recovered from Covid-19. Or,

c.             Obtained a negative result on a Pre-Event Test (PET) taken in the 24 hours before the expected end of activity.

7.            I am vaccinated overseas, how can I register my vaccination records here in Singapore? And will I be able to get a The American Club Vaccinated sticker with my overseas vaccination certificate? 

You may arrange to have your vaccination records updated in the National Immunisation Registry. Click here for more information.

No stickers will be issued to Members with overseas vaccination certificate, per Government regulations on August 9. If you wish to get a The American Club Vaccinated sticker, please register your vaccination records in the National Immunisation Registry.

8.            What types of stickers will be issued?

Fully vaccinated (local) Members: A permanent sticker will be pasted onto your Membership card which will be used for verification for entry into F&B outlets and facilities around the Club.

Members and Guests who have a negative PET: We will issue a sticker that would need to be pasted visibly on your outfits. These stickers are only valid on the day of entry or until the expiry of the PET Results.

Non-vaccinated Members, Guests, and overseas vaccination certificates will not be issued any stickers.

 9.           Can I take a sticker for my spouse/child who is a JM?

No, your spouse or JM must be present for us to verify their vaccination status before a sticker is being issued.

10.          What do I need to bring along for the Vaccination Verification Process?

You can bring along either of the following:

a.            Your vaccination certificates (locally issued only)

b.            TraceTogether App

c.             HealthHub App

d.            PET Test Result

Do note that the Club would also need your Membership card to verify the details on the Certificate and App.

Do also note that the Club does not have access to check your vaccination status online for you as the status is only pegged to each individual. The Club reserves the right to deny entry to any Member if they refuse to declare their vaccination status.

11.          What if I had forgotten to bring my vaccination certificate / I do not have the TraceTogether or HealthHub App but I am fully vaccinated. Can I still get the sticker?

Unfortunately, no. We would need to perform the Vaccination Verification Process as any lapses will not only put the Club at risk from enforcement, but the health and safety of Members and staff will also be compromised. You can still however enter the Club but you will be considered a non- vaccinated person until you are able to verify your vaccination status.

12.          I am declared medically unfit to take any vaccinations. Do these measures apply to me as well?

Yes, even if you are medically unfit to take any vaccinations, you will still be considered a non- vaccinated person under the directives from the Government.

13.          I had taken the Sinovac Vaccine / I had taken Sinovac as my 2nd dose as I was allergic to the mRNA vaccines. How can I show my vaccination status?

The status for those who received the Sinovac vaccine can be accessed and shown on the HealthHub app.

14.          Can I use a Self-Swab ART in replacement for a PET?

No. A PET is a Covid-19 test using ART that is administered by MOH-approved Covid-19 Test Providers. A PET is certified, and you will be issued with a proper certificate as proof of a negative result with the date and time of expiry printed on it. Since there is no way of verifying the validity and the exact time that a Self-Swab ART is done, it cannot be used as a replacement for a PET. This is clearly spelt out under the directives from the Government.

15.          What if I misplaced my sticker?

Please approach the verification counter at the Club’s Lobby to receive a new sticker. Please note that we would need to perform the Vaccination Verification Process again prior to issuing you with a new sticker.

16.          How does the 24-hour timeline work for Pre-Event Testing?

An unvaccinated person who has a valid negative PET result will be allowed to engage in activities and/or dine-in like a fully vaccinated person but only for the duration within the certificate’s validity period.

For example, if you have a dine-in appointment that is expected to end at 2:00 p.m., then you must have taken the test no earlier than 2:00 p.m. the day before. Staff will be allowed to ask you to leave the dine-in / activity premises once your certificate has expired and no refunds will be given.

FOOD & BEVERAGES OUTLETS

17.          Can I dine-in at the Club’s F&B outlets if I am vaccinated overseas?

As per directives from the Government, Members who are vaccinated overseas (i.e. holding hard copies of vaccination certificates obtained overseas) will not be accepted. Members who have been vaccinated overseas who wish to dine-in will have to register their vaccination records in Singapore in the National Immunisation Registry. Click here for more information.

18.          Can non-vaccinated Members dine at outdoor areas such as Grillhouse?

No, non-vaccinated Members are only allowed to do takeaways. For takeaway orders, please place it through TAC2Go!

This decision was made according to Government regulations – the directives for Hawker Centres and Coffee Shops do not include our F&B outlets, they operate with a different license. We will continue to monitor the directives from the Government and will make changes accordingly if there are any.

19.          I have a child below the age of 12. Can he/she dine with me on the same table?

You would need to show proof that this child below the age of 12 is living in the same household as you (through residential address). If they are, they can be seated with you. However, do note that each table must sit no more than 5 pax at any one time.

If the child is not living in the same household, they will not be able to dine-in at any of our outlets.

INDOOR SPORTS FACILITIES

20.          Why are non-vaccinated persons not allowed to use the gym? This was not stated in the directives reported in the press.

Organizations are allowed to enhance measures to safeguard the wellbeing of their Members and staff. Due to the size of our gym, there is insufficient space for safe distancing between vaccinated and non-vaccinated individuals. Also, as most gym activities are strenuous in nature, a person may not knowingly remove their mask to catch a breath or drink water, which may put all the other gym users at risk if the person is not fully vaccinated. Furthermore, there will be a higher risk of fomite transmission due to the use of common equipment. Therefore, the Club, for the best interest of its gym users, will limit entry to only fully vaccinated individuals.

OUTDOOR SPORTS FACILITIES

21.          Is there any segregation between vaccinated and non-vaccinated persons if I am engaging in swimming / tennis?

No. However, you may only gather in groups of not more than 5 pax. Masks may be removed when you are engaging in the sport/activity but must be worn back once the activity has ended or while resting. Groups must also ensure a 1m safe distancing apart from other groups.

OTHER FACILITIES/AMENITIES

22.          Why is the steam room limited to 1 pax only with a time limit of 10 minutes?

This is because we are unable to enforce checks on Members’ vaccination status prior to them using the steam room. Furthermore, usage of the steam room would require masks to be removed. Therefore, we can only allow 1 pax in the steam room at any one time regardless of vaccination status. The 10 min time limit is to facilitate other Members who also wants to use the steam room.

23.          Why do you limit the capacity for the steam room but not the shower area?

Members will need to keep their masks on in the shower room, except during the act of showering, as compared to being in the steam room where masks can be kept off throughout. Therefore, there is a need to enforce a capacity and time limit for the steam room for the health and safety of our Members.