Career with Us

A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.


The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.

 

Click here to find out what our staff think about working at The Club.

 

We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.

 



Communications Manager

 

Summary

The Communications Manager is responsible for specific aspects of club communications, including campaign execution, internal communications, and membership marketing. This role supports Public Relations, content development and a variety of daily and project-based tasks involving copy writing, material development, executive approvals, dissemination of information, progress tracking and reporting.  This is a multi-faceted role that relies heavily on strong interpersonal, writing, organizational, and independent project management skills. The position reports to the Director of Marketing and Communications. The incumbent will also be managing a team of skilled specialists responsible for the design, creation, implementation and evaluation of marketing and communications programs including messaging, digital marketing, and collateral creation to support the various business units.

 

Essential Duties & Responsibilities: 

 

Redevelopment

• Work with Redevelopment consultants and Management to develop messaging for internal and external audiences

• Draft, edit and distribute news and internal employee communications related to The Club’s Redevelopment project

• Review, edit and write content for The Club’s magazine, website, social media platforms and e-Newsletter

• Integrate with internal teams including: General Manager’s Office, Finance, and Facilities

• Develop PowerPoint presentations for a variety of communication needs

• Support internal employee and community events as needed

 

Internal Communication

• Work with People Development Team to develop messages and channels for staff communication

• Draft, edit and distribute news and internal employee communication Club wide

• Support the Leadership Circle meetings, with notices and powerpoint presentations

• Support internal employee and community events as needed

 

Communication for the General Managers’ Office

• Work with the General Manager,  Assistant General Manager, and General Committee to develop messages for members and staff

• Draft, edit and distribute General Manager and Club leadership communication as needed, including Club wide, to staff, or directly to members

• Draft and edit the General Manager and President’s Message for the magazine

 

The 70th Anniversary Book

• Work with the Club’s historian and book designers to deliver a 70th anniversary book to members within the 70th anniversary year

• Copy edit the chapters received by the Club’s historian

• Research, write and edit the final 2 chapters of the 70th Anniversary book

• Project manage the book to completion

 

Social Media 

• Develop, strategize and implement a social media strategy

• Support the team on social media key performance indicators

 

Magazine

• Manage, collate, and develop content for our bi-monthly magazine

• Partner with members and staff for features

• Draft, edit and design the magazine with a graphic designer

 

Requirements:

• Minimum 5 years’ experience in progressively responsible marketing, communications or journalism positions; Bachelor’s degree, or equivalent experience, in a related field.

• Exceptional writing and speaking skills a must

• Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment and the ability to work quickly across shifting priorities and tight timelines with the goal of delivering best-in-class service, quality, and accuracy

• Position requires a high degree of adaptability and professionalism. The person in this role faces a variety of internal and external issues and audiences on a day-to-day basis and will be expected to respond to these issues appropriately

• Demonstrated capabilities across both traditional and non-traditional channels, message development and storytelling in the new media landscape.

• Demonstrated ability to think strategically in traditional public relations and communications disciplines

• Experience with examples in professional writing, editing, speaking and presentation skills, planning, budget management, issues and project management

• Ability to be an articulate, smart decision maker, and think clearly under pressure with strong organizational skills and ability to handle multiple tasks and meet deadlines

• Demonstrated team and marketing integration experience in a business environment, consumer brand marketing, communications/PR experience and working knowledge needed to support the club’s strategic direction

• Please submit writing samples along with detailed resume 

 


 

Spa Manager

 

Responsibilities:

• Responsible for all operation and functions of a high volume Category One Club Spa, which includes face, body, nail and hair treatments

• Provide assistance to Members for enquiries pertaining to services, feedback and concerns at the Spa

• Manage the diverse needs and requests of Spa users and staff at all levels

• Support management of Spa operations and budgets

• Work with the Spa subcommittee on the strategic goals of the department

• Attain financial goals and ensure high service standards

• Prepare the annual operation and training budget

• Conduct recruitment and training of new spa personnel

• Deliver or coordinate technical and service trainings of spa personnel

• Manage supplies and equipment inventories within budget

• Maintain cleanliness of spa and related areas and equipment

• Develop and design all spa policies and procedures and ensuring compliance with Club policies and Government bodies

• Function as part of the operations staff to provide counter and administrative coverage for the daily operations when required

 

Requirements: 

• Diploma in Spa Management or relevant recognised beauty therapy qualifications

• Minimum 5 years’ in a supervisory/managerial and training capacity managing spa management operations

• Ability to train the team in at least one area of speciality

• Excellent administration and solid time management skills with a strong foundation of Microsoft PowerPoint and Excel

• Solid leadership and people management skills

• Excellent writing skills and interpersonal communication skills with the ability to articulate complex ideas

• Proven track record of business development, marketing and achievements

• Ability to comprehend and execute budgets, operating statements, financial and payroll progress reports and analysis on a monthly basis as needed to assist in the financial management of department

• Understand the impact of department s operations on the overall financial goals and objectives and managing to achieve or exceed budgeted goals

• An advantage for those with 5* hotel / Club experience

• Ability to work on weekends, and Public Holidays as The Club operates 365 days a year

 


 

Massage Therapist

 

Responsibilities:

  • • Perform massage and body treatments according to the standard operating procedures
  • • Ensure that Members’ requests are promptly attended to
  • • Housekeeping of treatment room
  • • Update treatment records  
  • • Promote spa products to generate sales

 

Requirements:

  • • Possess relevant Certificates in Massage Therapy
  • • At least 5 years of relevant work experience in a Spa
  • • Good customer service skills
  • • Able to work on shifts, weekends and public holidays

Front Office Associate

 

Responsibilities:

  • •Attend to phone calls and provide assistance regarding Members’ queries
  • •Learn all information and details of The Club’s operations and processes
  • •Responsible for taking and processing The Club’s restaurant reservations, event registrations, services bookings and festive orders
  • •Record Members’ feedback/queries and relay messages to respective outlet managers
  • •Ensure prompt response and follow through on emails and telephone enquiries
  • •Process Member-related documents such as Membership cards, letters, passes, application/registration forms and any other Member-related matters commissioned by the Member Relations     Manager
  • •Actively participate in creating ideas and suggestions for improving work efficiency and productivity of the Call Center
  • •Work closely with outlet managers to deliver desirable results and opportunities for The Club’s Members
  •  

 Requirements:

•Minimum GCE ‘O’ level

•Excellent verbal and written English communication skills

•Problem solving and troubleshooting capabilities

•Demonstrated customer service orientation

•Resourceful, creative and able to work well under pressure

•Mature disposition to develop and maintain relationships with colleagues and Members

•Competent in the use of MS Office applications

•Able to work on shifts, weekends and Public Holidays. Operating hours of Front Office is between 7:30 a.m. - 10:00 p.m.

 


 

Nail Technician

 

Responsibilities:

• Perform opening / closing and mid shift duties

• Ability to offer services at multiple locations

• Perform work stations duties including cleaning and replenish treatment amenities

• Listen to Members and provide nail care consultationand deliver professional nail services including manicure / pedicure nail art, extensions, gel nail services

• Understand the benefits or selling points if the products displayed on the retail shelves in order to have the knowledge to assist Member when they wish to make a purchase and be able to work as a team to achieve group retail targets

• Serve Members according to the SOP of the Spa

• Create magic moments for Members from point of entry and perform soft up selling techniques to maximise sales and revenue  pre and post treatment

• Offer beverage and drinks during their nails or hair appointments

• Maintain clear Member treatment records

• Perform stock take when required

• Perform any other duties assigned by the Spa Manager

 

Requirements: 

• Relevant Nail Certification

• Those with passion and talent but with limited experience are welcome to apply

• Possess knowledge of the nails including basic knowledge of hand and foot massages techniques and a neat application of polish.

• Possess excellent cleanliness and sanitation skills

• Demonstrate good rapport and service

• Able to speak English

• Willing to work shifts, weekends and public holidays during spa operating hours

 


 

Hair Stylist


Responsibilities:
• Provide full hair services including hair cutting, shampooing, blow drying, colouring
• Knowledge of the latest hair styles, hair care/treatment and trends
• Knowledge of hair products and make recommend suitable products to Members
• Maintain cleanliness of hair salon, work station and equipment
• Maintain accurate record of Member records and services performed
• Cross promote other spa treatment
• Ensure Members with scheduled appointments are served promptly

 

Requirements:
• Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
• Good hair cutting skills
• Experience with hair colour and basic knowledge of shoulder massages techniques
• Experience with both Asian and western hair type
• Good communication and customer service skills
• Able and willing to work on rotating shifts including weekends and public holidays
• Only Singaporeans need apply

 


 

Barber


The successful candidate should be able to provide consultation, cuts, shave, styling, and head/neck/shoulder massages for our Members.

 

Responsibilities:
• Provide hair and shaving services including hair cutting, shaving, shampooing, blow drying
• Able to do face, head and neck shaves
• Knowledge of hair products and recommend suitable products to Members
• Maintain cleanliness of hair salon, work station and equipment
• Maintain accurate Member records and services performed
• Cross promote other spa treatments
• Ensure Members with scheduled appointments are served promptly

 

Requirements:
• Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
• Some experience with both Asian and western hair type
• Good communication and customer service skills
• Able and willing to work on rotating shifts including weekends and public holidays
• Only Singaporeans need apply

 



House Steward / Stewardess


Responsibilities:
• Maintain general cleanliness of premises (e.g. toilets, Clubhouse, offices and more)
• Upkeep hygiene standards in restrooms (e.g. supply restrooms with fresh towels and toiletries,)
• Ensure offices are kept clean (e.g. clearing of rubbish, vacuuming carpets etc.)
• Any other duties assigned by Executive Housekeeper


Requirements:
• Preferably at least 1-year experience in relevant field
• Ability to speak simple English
• Friendly, service-oriented and with pleasant personality
• 6-day work week with rotating shifts (off on alternate days)
• Able to work weekends and public holidays

 


 

Youth Associate (Part-Time)

Part-Time Hourly Rate: $8.50/hour (weekday), $9.00/hour (weekend)

Responsibilities:

• Report to Youth Executives and Youth Manager; uphold and deliver all Youth products and services in accordance with The Club’s vision, mission and values

• Cover shifts and support operations of all sections under Youth Department (The Quad, Bowling Alley, The Quad Poolside, Classes & Programmes, Corporate Events, Birthday parties, Camps & Events)

• Attend to phone calls, handle reservations and assist Members' queries in a prompt and polite manner

• Assist in set-up, execution and tear down of Youth events, Camps and other activities

• Perform ad hoc tasks and duties assigned by Youth Executives and Youth Manager

 

Requirements:

• Genuinely love and care for kids

• Experience in childcare would be an advantage

• Able to work weekends, PHs and shift hours

 

 

 


 

Waiters/Waitresses (Part Time)

Part-Time Hourly Rate: $8.50 (weekday), $9.00 (weekend)

 

Responsibilities:

• The primary responsibility of the part time Waiter/Waitress is to set tables with clean silverware, remove soiled dishes, glassware/silverware from the tables.

• Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture and to perform other support duties as assigned by Service Directors/Assistant Service Directors.

 

Requirements:

• Friendly disposition and a team player

• Ability to stand for a long time and move quickly

• May be required to lift heavy objects like trash bags

 


 

Staff Benefits:

• Monthly Meal Allowance

• Variable Performance Bonus

• Annual Wage Supplement

• Employee Holiday Fund

• Annual leave

• Medical and Hospitalisation Leave

• Outpatient medical treatment at The Club’s appointment panel of doctors

• Medical insurance for outpatient and inpatient treatment

• Dental benefits

• Insurance:

    - Term Life

    - Personal Accident

    - Hospitalisation & Surgical

    - Work Injury

• Staff purchases at selected Club outlets

• Staff Training & Development

• Uniforms

• Staff Welfare:

    - Annual Staff Fun Day

    - Annual Staff Dinner & Dance

    - Festive Celebrations

    - Corporate Zoo Pass

    - Refreshment in Staff Canteen

 


 

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.

 


 

Privacy Statement

 

Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.

 

By declining to accept our data privacy agreement, we will not be able to process your application.

 

By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.

 

We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.

 

 

   

 

 

 

 

 

 

 


 

Spa Member Relations Assistant 

Part-Time: $8.50 - $9.00/hour with Part-Time Employee Benefits

 

Responsibilities:

The successful candidate will be working at the Spa front desk, assisting the Spa Manager in handling Member’s inquiries, spa reservations, and retailing.

Requirements:

• Minimum GCE 'O' level with experience in the service industry 

• Well groomed and possess good interpersonal and communication skills

• Able to multi-task and strong attention to details

• Able to work in a fast-paced environment

• Administration experience and able to work with Microsoft Office programs

• Able to commit 4 days a week