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Welcome to The American Club. A lot can be said about the Members who walk through the doors of The Club – they are sophisticated, well-travelled and demand only the best life has to offer. The Club is where Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.

 

Likewise, the same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Here, you will get to take a peek into the unique American Club staff culture, where our values of Safety, Respect and Integrity are of utmost importance.

 

This section provides prospective employees with an overview of The Club’s people development achievements, including events and benefits that serve to enrich the lives of our treasured employees. Find out what our Members think of us and take a look at the myriad of activities The Club has lined up for staff, and you will quickly see what sets us apart from the competition.

 

The Club seeks to create a vibrant community with a distinct American culture, a place where both Members and staff alike can call their home away from home.

 

For more information or enquiries, please contact June Gwee, Senior Manager of People Development at PD@amclub.org.sg. Follow the Team American Club Staff Facebook page here and check out the less-than-serious side of our staff! 

 

 

   

 

Staff News

 

May Day Plaque of Commendation

The Club was honored to be conferred the ‘Plaque of Commendation’ at the 2017 NTUC May Day Awards Ceremony on May 13. Only 12 other companies in Singapore (with one other within the hospitality sector) were in receipt of this award, which honors organizations that have demonstrated a continuous track record in supporting the Labor Movement to promote and implement progressive workplace practices for staff. Our sincere thanks to the Attractions, Resorts and Entertainment Union (our union partner) for the nomination!

 

 

The American Club's Age-Friendly Employment Initiatives - Apr 2017

The Club takes the welfare of its employees seriously. Our Senior Director of People Development, Tan Lee Lee, was recently interviewed by Human Resources Online regarding The Club's age-friendly employment practices. Click here to read the feature.

 

Human Capital Partnership Program - Feb 2017

We are proud to share that The Club is now one of 74 organizations in Singapore (and only 3 within the hospitality sector) to be recognized as a partner in the Human Capital Partnership (HCP) program. The HCP program is a tripartite initiative that brings together a community of exemplary employers in Singapore who are committed to progressive employment practices and developing their human capital. At the HCP CEO networking event on February 17, Minister for Manpower Lim Swee Say presented the HCP certificate to our GM, Martin Rudden.

 

 

Staff Annual Dinner & Dance 2016

It was a night of mystery and elegance as The American Club team got together to celebrate the Annual Staff Dinner & Dance on Monday, August 1. Held at the Pan Pacific Singapore, a record number of 351 staff came dressed to the theme of Black or White, 007 style. Highlights of the evening included two exciting F1 Race Car Simulators, an amazing line-up of staff talent performances, a wonderful array of lucky draw prizes and a jam-packed dance floor. Most importantly we also got to acknowledge the commitment and loyalty of many of our dedicated staff who achieved milestone years of service at The Club.

 

Most notably, Executive Sous Chef, Gee Sey Tan received a standing ovation for his 45 years of service. The Rookie of the Year award went to Kuan Beng Kwang, Francis (Essentials) while the GM's Award went to Lau Kok Foo (Engineering). Meanwhile, Sun Jialei (Stewarding), Anthony Pabalan (Front Office) and Mavis Julian (Sportscounter) received the coveted Employee of the Year awards.

 

 

TAFEP Eemplary Employer Award

The Club is proud to announce that it has been awarded the 2016 TAFEP Exemplary Employer Award and  the special mention award for Outstanding Inclusive Workplace Culture. Presented by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), the awards recognize exemplary organizations that  have effectively implemented fair, responsible and progressive employment practices in Singapore.


The awards serve as a wonderful acknowledgement of The Club’s efforts and commitment in creating and  sustaining an inclusive workforce through the employment of HR strategies, policies and programs to enable team members to realize their full potentials.


GM Martin Rudden was presented the awards by Guest-of-Honor, Manpower Minister Lim Swee Say at the TAFEP Exemplary Employer Award 2016 Presentation Ceremony on April 8.

 

 

The American Club is Singapore Service Class Certified

 

 

We are proud to announce that The Club is one of Singapore’s latest organization to achieve the Spring Singapore Business Excellence Service Class status. The Service Class (S-Class) status is awarded to organizations that have adopted and developed customer-centric approaches to service standards, and highlights capabilities in service leadership and agility to enhance customer experience and delight.


In particular, the attainment of this standard is testament to The Club’s commitment of delivering excellent service and creating value for Members and stakeholders, thereby contributing to a vibrant community and the larger social dining industry.


At the Award Winners Sharing Conference in March, only 30 other organizations were presented Business Excellence awards across the 3 disciplines of Innovation, People Development and Service. The Club is also the only club in Singapore to have attained 2 Business Excellence Certifications.


In tandem with the certifications, we have seen great results this past year, with staff engagement levels in the top quartile of all companies surveyed in Singapore and higher than companies in the ‘Hotels, Restaurant & Leisure’ category, on top of an industry-leading low staff attrition rate (and the lowest in living memory at The Club).


We would like to take this opportunity to thank each and every one of our team members for making this
Club such a special place, as well as to our Members for their incredible support and encouragement.

 

The Business Excellence (BE) initiative is administered by SPRING Singapore to help organizations strengthen their management systems and processes for high performance through adopting the business excellence framework. BE certifications recognize organizations’ efforts in meeting standards of good performance and commitment to business excellence.

 

 

Passion Through Our People

 

 

Staff Annual Dinner & Dance 2015

The Club’s Annual Staff Dinner & Dance 2015 was held at the Mandarin Orchard Hotel on Monday, July 27, in true American Club style – and what a fabulous night it was! A record number of 333 staff attended our Denim & Diamonds-themed event, which included an amazing lineup of staff talent performances, a vast array of lucky draw prizes, a jam-packed dance floor and a performance by Donna Daniels who delighted the crowd with her unique brand of  entertainment. The Club also acknowledged the commitment and loyalty of many of our long-serving staff who achieved significant milestone years of service  at The Club. But above the food, drink and merriment, it was ultimately a night in celebration of our staff’s hard work and commitment to our Club community.

 

 

 

Harmony @Workplaces Photo Contest

The Club is proud to have bagged 3rd place in the Harmony @Workplaces Photo Contest organized by the Ministry of Manpower and its partners in May. The contest sought to encourage the fostering of workplace harmony among co-workers in Singapore. A photo, depicting The American Club staff celebrating interracial harmony at its “Rasa Singapura” themed Staff Dinner & Dance in 2014, was submitted for the competition and was selected as one of 13 winning entries out of 241 submissions by 135 organizations. The Club received $500 worth of shopping vouchers, which was channeled into Staff Welfare.

 

 

 

Welcome Back from Summer

The American Club Team Members got together for some Gangnam action and this MTV was launched during our Annual Staff Dinner & Dance on July 27. Enjoy the video and we hope to see our Members real soon.

 

 

 

May Day Model Partnership Awards 2015

Our Senior Director of People Development, Tan Lee Lee, did The Club proud as she was acknowledged at this year’s May Day Model Partnership Awards ceremony. Organized by the National Trades Union Congress (NTUC), the annual event seeks to champion the spirit of teamwork and excellence among workers and employers.

 

Lee Lee was nominated by our Union Partner, the AREU, and was recognized in the HR Category for her efforts in facilitating improvement of workers’ jobs and nurturing an inclusive and supportive working environment. Across the HR / Supervisor category, only 16 other individuals were acknowledged nationally for turning strategy into action and driving staff upgrading and learning. She was presented the award by Guest-of-Honor, NTUC Secretary-General Chan Chun Sing.

 

The award served as a wonderful reflection of Lee Lee’s commitment to The Club, the staff and our partners in creating a future-ready workforce.

 

 

 

Getting Ready for Another Busy Day at The Club

Watch this candid video, which is the first in a series that reveals what goes on behind the scenes each and every morning as American Club team members prepare for the day ahead as early as 5 a.m. each morning. From the central production kitchen where your Thyme Café soups, desserts, salads and sandwiches are prepared to the kitchens of Eagle’s Nest and The 2nd Floor. Watch how the teams get ready to welcome our Members day in and day out.

 

 

 

Club's Annual Dinner & Dance 2014

About 350 full time and part time staff members were on hand Monday evening, August 4 when The American Club hosted its Annual Dinner & Dance at the Marriot Hotel.


Trinkets from the past and Singlish phrases helped set the theme for the dinner/dance aptly named Rasa Singapura.


“It’s wonderful to see so many talented performers here tonight,” said General Manager, Martin Rudden. “Just look at this. We have about eight teams performing here tonight and they represent staff members from various outlets. That’s terrific.”


Some of our committee volunteers were also present to party the evening away with team members. Local celebrity/comedian Gurmit Singh also delighted the crowd with his engaging portrayal of Chinese blue-collar worker Phua Chu Kang. Gurmit’s versatility and multi-faceted talents as a comedian, host, and singer was an instant hit with the team members.


Click here to view photos.

 

 

American Club Team Rallies Behind Hair for Hope Cause

Kudos to the team of American Club chefs who took part in Saturday’s Hair For Hope event to support children and families affected by childhood cancer. The event took place on Saturday, July 27 at Vivocity. It was the last chance for our team to make a "bald" statement and after all was said and done, the team made quite a statement. Through their symbolic gestures, they have helped create greater awareness of childhood cancer in Singapore and to bolster support for children with cancer and their families.

 

Click here to view photos.

 

 

Club Closure on August 4 for Annual Staff Dinner & Dance

The Club will be closed from 3:00 p.m. on Monday, August 4 for Annual Staff Dinner & Dance Night.

 

Last orders and activities will be at 2:00 p.m. The Club will open at the usual time the next day. Thank you in advance for your generosity in allowing our Team to enjoy an evening that includes staff long service awards, a staff talent show, a senior managers performance and an amazing array of lucky draw prizes.

 

Please feel free to ask the staff what outfits they are planning to wear as we head into a Rasa Singapura-themed party!

 

 

General Manager Receives Age Management Distinction Award

The American Club is very proud to be one of the 6 organizations to receive the Age Management Distinction Award. Our General Manager, Martin Rudden, received the award on June 18 at this year’s Age Management Seminar from the Minister of State for Health and Manpower, Dr Amy Khor.


The Age Management Distinction award is a recognition by the Workforce Development Agency (WDA) and Tripartite partners to promote and encourage employers who have successfully adopted age-friendly practices in their workplaces as well as their innovative efforts. The Club was nominated by the Singapore National Employers’ Federation (SNEF) in recognition of our stellar age management practices, such as ensuring good re-employment practices, managing an age-diverse workforce, and re-designing jobs to maximize productivity. The Club currently employs 101 staff who are aged 40 and above, making up more than 30% of our 305-strong Team.

 

 

 

Staff Day - July 7, 2014
On behalf of all staff at The American Club, we would like to thank the Members for allowing the staff to get together on Monday, July 7 for a day of celebrations, great food and team building. Special thanks to Scott and Sondra Weber, Mr Bill Teoh and Mr Phua Swee Leng for manning the beverage stations throughout the entire event and for making the event a huge success. Thank you to all.

 

Click here to view all photos.

 

May 11 - Mother's Day

A round of applause is in order for Chef Yeni and her team for spending countless hours planning and putting together an amazing handbag display made entirely out of strawberries. And you thought it was going to be tough to out-do last year's stileto heel display also made out of strawberries. Click here to view the photos.

 

 

Medal of Commendation Award from the National Trades Union Congress (NTUC)

The Club is pleased to announce that our General Manager, Martin Rudden, received the Medal of Commendation Award from the National Trades Union Congress (NTUC), on April 29, from NTUC Secretary-General, Lim Swee Say. The award was given during the NTUC May Day Awards, in recognition of Martin’s keen involvement in industrial and employment matters which has resulted in positive labor-management relations between The Club and the Attractions, Resorts, and Entertainment Union (AREU).

 

Upon receiving the award, Martin had this to say, “I’m profoundly honored by this acknowledgement, but more importantly, the award reflects management’s commitment to improving the professional and personal lives of our staff. We have an amazing and diverse team of individuals that deserve my (and our) dedicated efforts to enrich their lives.”

 

 

 

April 5 - SEAP Masters Meet

Congratulations to our staff Coaches Raymond, Efren, and Shan who were instrumental in preparing our masters swimmers for the SEAP Masters meet on 5 Apr 2014 at UWC Dover.  Click here to view the photos.

 

Work Life Health Program

 

View Health Talk for Staf
View Group Fitness Classes for Staff

 

 

Member Testimonials

 

Thank you, American Club, for always looking after us so well.
We will remember you always.

Tim and I miss the club so much!!!!!! But more than that, we miss all the special people who were so good to us during our time in Singapore. I can't begin to list all the names here because I might miss one, so please, please, please say Hello to the staff from us! You are the best and we miss you so much!!!!!!!!!!!

THANK YOU! THANK YOU!
Finally!!! You made the charging points for our mobile phones!
Thank you! Thank you!

I had screwed up my reservation and my wife and I arrived with my 92 year old mother in law to find no booking. The staff handled it perfectly. Pat has been excellent for many years. Linda was also extremely helpful. Am Club is lucky to have such staff!