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Career with Us

A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.


The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.

 

Click here to find out what our staff think about working at The Club.

 

We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.

 


 

Assistant Director, Marketing & Communications 

 

The incumbent is responsible for driving innovative strategies for The American Club’s communications, public relations and social media platforms. The candidate has an influential role in impacting the communication of our global brand identity, managing both internal and external communication, supporting membership marketing and managing relationships with strategic partners and sponsors.  This role drives content development and oversees a team that handles Club communications through print, digital and social media channels, progress tracking and reporting. This is a multi-faceted role and key leadership position. The ideal candidate should have strong executive presence and possess a good understanding of business strategies and priorities. The position reports to the Assistant General Manager. The incumbent will be managing a team of skilled specialists responsible for the design, creation, implementation and evaluation of marketing and communications programs including messaging, digital marketing, and collateral creation to support the various business units within The Club.

 

Responsibilities:

  • • Develop an annual communications plan with specific goals and budgets. Prepare clear working plans for the Marcom team to achieve these goals.
  • • Develop innovative strategies for Member and external market engagement with the objective of driving Membership sales and Member usage.
  • • Conduct internal and external trend analysis to determine the direction and scope of marketing in conjunction with Club’s strategic goals.
  • • Maintain and differentiate The Club’s print, digital and social media competency to support various strategic Club goals and objectives.
  • • Develop content for various Club communication channels to support the overall Strategic Focuses.
  • • Assist Club outlet teams in planning all marketing and promotional activities and support execution as needed. Recommend effective platforms and channels to reach target external market.
  • • Develop a strategic communications plan to promote the newly branded outlets as well as the new Club logo.
  • • Ensure that The Club’s corporate identity manual is current and implemented appropriately.
  • • Prepare regular sales and marketing communications updates highlighting execution of Marcom plans, tracking and measuring effectiveness of various marketing channels.
  • • Provide guidance for graphics design, photography for advertising, collateral and public relations purposes, in line with outlet requirements.
  • • Develop and deliver the Marcom department’s annual budget.
  • • Develop a structured Sponsorship program. Maintain and build on The Club’s relationships with Strategic Partners and Sponsors with the ultimate objective of increasing advertising and sponsorship revenue.
  • • Implement integrated campaigns linked to Customer Satisfaction Index (CSI).
  • • Monitor all electronic and offline coverage of The Club.
  • • Oversee Marketing and Communications team to ensure all regular Club publications are designed and produced in accordance to timeline (Annual Report, Bi-monthly Magazine, Redevelopment publications, etc.).
  • • Manage The Club’s public relations and develops key contacts within the industry to facilitate Club PR placement in external publications.

 

Academic and Professional Qualifications: 

• Degree in Business or Marketing & Communications is preferred

  • • Fluent in both written and spoken English Language

 

Work Experience: 

  • • At least eight years of experience in the Marketing, Communications or Public Relations field.
  • • Previous work experience in the hospitality industry and US experience would be an advantage

 

Other Skills: 

  • • Strong communication and interpersonal skills
  • • Strong leadership skills
  • • A committed team player
  • • Experience in managing process changes and projects
  • • Experience in developing Budgets and managing department performance
  •  

 

Chief Steward
 
Responsibilities:
Oversee a team of staff responsible for the cleanliness of kitchens and other food preparation areas 
Assist in cleaning equipment or food preparation areas when needed
Ensure high sanitation standards and cleanliness in kitchens and storage areas
Check and ensure proper operation of dishwashing machines and cleaning equipment daily
Responsible for inventory control, kitchen equipment and cleaning supplies management
Ensures compliance with HACCP and local food safety regulations
Manage day-to-day operations of the stewarding team including staff training, scheduling and general welfare 
 
 Requirements:
GCE O/A level Certification
Knowledge of relevant HACCP regulatory requirement an advantage
At least 5 years’ work experience in a supervisory role in high volume F&B outlets
Strong leadership skills with proven record of leading teams 
Efficient administrative skills, well-organized and able to multi-task
Ability to work shifts, weekends, and public holiday
 

 

Spa Manager

 

Responsibilities:

  • • Responsible for all operations and functions of a high volume Category One Club Spa, which includes face, body, nail and hair treatments
  • • Provide assistance to Members for enquiries pertaining to services, feedback and concerns at the Spa
  • • Manage the diverse needs and requests of Spa users and staff at all levels
  • • Manage Spa operations and budgets
  • • Work with the Spa subcommittee on the strategic goals of the department
  • • Attain financial goals and ensure high service standards
  • • Prepare the annual operation and training budget
  • • Conduct recruitment and training of new spa personnel
  • • Deliver or coordinate technical and service training of spa personnel
  • • Manage supplies and equipment inventories within budget
  • • Maintain cleanliness of spa and related areas and equipment
  • • Develop and design all spa policies and procedures and ensure compliance with Club policies and Government bodies
  • • Provide counter and administrative coverage for the daily operations when required

 

Requirements:

  • • Diploma in Spa Management or relevant recognized beauty therapy qualifications
  • • Minimum 5 years of experience in a supervisory/managerial and training capacity managing spa management operations
  • • Ability to train the team in at least one area of speciality
  • • Excellent administration and solid time management skills with a strong foundation of Microsoft PowerPoint and Excel
  • • Solid leadership and people management skills
  • • Excellent writing skills and interpersonal communication skills with the ability to articulate complex ideas
  • • Proven track record of business development, marketing and achievements
  • • Ability to comprehend and execute budgets, operating statements, financial and payroll progress reports and analysis on a monthly basis as needed to assist in the financial management of department
  • • Understand how the outlet's operations impact overall financial goals and objectives; manage to achieve or exceed budgeted goals 
  • • Personnnel with 5* hotel / Club experience at an advantage
  • • Ability to work on weekends and Public Holidays as The Club operates 365 days a year
  •  

 

Barista

 

Responsibilities:

  • • Prepare and serve hot and cold beverages including coffee and teas while ensuring consistent quality 
  • • Maintain efficient and friendly service standards
  • • Sell and serve baked goods and miscellaneous food items
  • • Recommend menu items to Members
  • • Participate in all sales promotions effectively and efficiently
  • • Set up or restock product displays
  • • Maintain a clean and organized storage room
  • • Check temperature of freezers, refrigerators, or heating equipment to ensure adherence to operating standards 
  • • Fulfil any other duties assigned by the Restaurant Manager

 

Requirements:

  • • 2 years of Barista or related experience preferred
  • • Ability to create and learn Latte Art and coffee designs
  • • Experience in retail/specialty store or food establishment
  • • Proven ability to provide quality customer service and demonstrated knowledge of coffee and tea products and equipment
  • • Organized and detail-oriented
  • • Good verbal and written skills
  • • Customer service oriented
  • • Team player with a positive attitude

 


 

Bartender

 

Requirements:

  • • Perform complete bar setup, including ice, garnish, glassware, etc
  • • Assist in taking orders and serving snacks and bar bites at the designated areas
  • • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • • Follow outlet policies, procedures and service standards
  • • Familiar with all drink recipes, wines by the glass, and menu and prices to effectively promote to Members and Guests
  • • Perform duties in accordance with established Club policies for drink size, recipe, and proper glassware
  • • Deliver drink orders (alcoholic and non-alcoholic) using appropriate glassware/stemware
  • • Enter all sales in Point Of Sales system accurately 
  • • Complete assigned ad hoc work and other daily duties as instructed by the Restaurant Manager


Qualifications: 

  • • Minimum 2 years of bartending experience
  • • Strong knowledge of beer, wine, and spirits as well as preparation and presentation
  • • Knowledge of current beverage trends
  • • Great personality with excellent communication and organizational skills
  • • Team player and ability to work well under pressure in a fast paced environment

 


 

Nail Technician

 

Responsibilities:

• Perform opening / closing and mid shift duties

• Ability to offer services at multiple locations

• Perform work stations duties including cleaning and replenish treatment amenities

• Listen to Members and provide nail care consultationand deliver professional nail services including manicure / pedicure nail art, extensions, gel nail services

• Understand the benefits or selling points if the products displayed on the retail shelves in order to have the knowledge to assist Member when they wish to make a purchase and be able to work as a team to achieve group retail targets

• Serve Members according to the SOP of the Spa

• Create magic moments for Members from point of entry and perform soft up selling techniques to maximise sales and revenue  pre and post treatment

• Offer beverage and drinks during their nails or hair appointments

• Maintain clear Member treatment records

• Perform stock take when required

• Perform any other duties assigned by the Spa Manager

 

Requirements: 

• Relevant Nail Certification

• Those with passion and talent but with limited experience are welcome to apply

• Possess knowledge of the nails including basic knowledge of hand and foot massages techniques and a neat application of polish.

• Possess excellent cleanliness and sanitation skills

• Demonstrate good rapport and service

• Able to speak English

• Willing to work shifts, weekends and public holidays during spa operating hours

 

 


 

Supervisor

 

Responsibilities:

• Reporting to the Service Director, you are responsible for serving, taking orders and providing excellent service at the Food & Beverage outlets

• Ensure compliance with: Internal Audit & Standard Operating Procedures. Ensure that all food & beverage handling processes are followed at all times along in accordance to the HACCP guidelines

• Ensure supplies and stock are available for the daily operation of the outlet and understands the basic inventory management

• Conduct internal training periodically for the service associates to ensure minimum standards are met

 

Requirements:

  • • Preferably with 2-3 years of relevant experience in the Food & Beverage field in the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work on shifts, weekends and Public Holidays
  • • Has a basic knowledge of operating point of sales system (Infrasys)
  • • Basic knowledge of  alcoholic and non-alcoholic beverages
  •  

 


 

Captain

 

Responsibilities:

• Reporting to the Supervisor and above, you are responsible for serving, taking orders and providing excellent service at the Food & Beverage outlets

• Has a good understanding of Western and Asian food knowledge

• Ability to work under pressure in a fast pace environment

• Has ‘can do’ attitude with great personality and positive mindset towards any issues arise

 

Requirements:

  • • Preferably with 2-3 years of relevant experience in the Food & Beverage field in the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work on shifts, weekends and Public Holidays
  • • Has a basic knowledge of operating point of sales system (Infrasys)
  • • Basic knowledge of  alcoholic and non-alcoholic beverages

 


 

Spa Attendant (Part-Time)

 

Responsibilities: 

 

• Clean all areas of spa including changing rooms, pantries, treatment rooms, waiting rooms and more 

• Conduct regular cleaning checks of the spa to ensure facilities are tidy and in good working order, free of rubbish & obstacles, well-stocked and clean. Areas include but not limited to reception desk, retail shelves, treatment rooms, waiting rooms, changing / locker area

• Ensure the following: 

- Spa towels, robes, slippers and used items are left in the designated places for laundering

- Freshly laundered items are easily available 

- Toiletries (toilet paper, soap, hand creams etc.) are available in the changing rooms 

- Refreshments are available in the waiting rooms and at reception 

- Perform basic reception duties such as greeting Spa users, answering internal phone calls, issue locker keys, etc.

- Assist Members and guests with any queries about spa facilities and products

 

Requirements:

• Ability to speak simple English

• Prior experience working in housekeeping or cleaning services would be highly desirable as would previous experience in looking after leisure club services such as a gym

• Good physical fitness, stamina and energy level

• Friendly, highly personable, well presented and have high standards of cleanliness

• 3-day work week with rotating shifts between 8:30 a.m. to 8:30 p.m.

• Able to work weekends and public holidays

 


 

Waiters/Waitresses (Part Time)

Part-Time Hourly Rate: $8.50 (weekday), $9.00 (weekend)

 

Responsibilities:

• The primary responsibility of the part time Waiter/Waitress is to set tables with clean silverware, remove soiled dishes, glassware/silverware from the tables.

• Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture and to perform other support duties as assigned by Service Directors/Assistant Service Directors.

 

Requirements:

• Friendly disposition and a team player

• Ability to stand for a long time and move quickly

• May be required to lift heavy objects like trash bags

 


 

Staff Benefits:

• Monthly Meal Allowance

• Variable Performance Bonus

• Annual Wage Supplement

• Employee Holiday Fund

• Annual leave

• Medical and Hospitalisation Leave

• Outpatient medical treatment at The Club’s appointment panel of doctors

• Medical insurance for outpatient and inpatient treatment

• Dental benefits

• Insurance:

- Term Life

- Personal Accident

- Hospitalisation & Surgical

- Work Injury

• Staff purchases at selected Club outlets

• Staff Training & Development

• Uniforms

• Staff Welfare:

- Annual Staff Fun Day

- Annual Staff Dinner & Dance

- Festive Celebrations

- Corporate Zoo Pass

 

- Refreshment in Staff Canteen

 


 

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.

 


 

Privacy Statement

 

Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.

 

By declining to accept our data privacy agreement, we will not be able to process your application.

 

By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.

 

We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.